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Auto Glass Insurance Rights: What Every Driver Needs to Know

January 21, 2025

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Auto Glass Insurance Rights: What Every Driver Needs to Know

When your windshield suddenly cracks or a small chip threatens the integrity of your glass, it can be stressful to figure out what to do next. Many vehicle owners hesitate to file an auto glass claim for fear of insurance premium increases or being penalized by their insurance provider. But here’s the good news—you have auto glass insurance rights and protections as a policyholder, and understanding them can save you from unnecessary out-of-pocket expenses. At Keffer Auto Glass, we’re here to walk you through the claims process and ensure you can make informed decisions with confidence.

The Fear of Making an Auto Glass Claim

It’s a common concern among vehicle owners—will filing an auto glass insurance claim result in higher premiums or worse, cancellation of your insurance policy? This misconception prevents many drivers from making claims that they’re entitled to under their comprehensive coverage. The reality is far less intimidating, so don’t hold off on getting your damaged windshield or other vehicle windows repaired because of these fears.

The Truth

Auto glass repairs, including windshield replacement, fall under comprehensive insurance policies, not collision insurance. Comprehensive policies typically cover damages caused by minor damage, natural elements like a tree branch, or other non-collision incidents. The claim process for these instances is designed to provide necessary repairs without impacting your insurance premium.

Know Your Auto Glass Insurance Rights

Here’s a key fact many people don’t know—you have the right to choose your repair shop. Your insurance company cannot force you to use a specific repair provider or penalize you for selecting a trusted shop like Keffer Auto Glass.

What Does This Mean?

You have auto glass insurance rights. You get to decide where your damaged windshield or vehicle windows will be repaired or replaced. This is critical because opting for a reliable and professional shop ensures your vehicle gets quality parts like OEM glass and proper installation, preserving its safety features and driver’s vision. Plus, you won’t be tied to a provider that could compromise on quality to save costs for the insurer.

At Keffer Auto Glass, we believe every driver deserves safe and expertly executed repairs—without being steered away by car insurance companies.

Will Filing a Claim Really Increase Your Insurance Premium?

The short answer is no, not when it comes to auto glass coverage under most specific insurance policies.

Damages to the glass parts of the vehicle are covered by comprehensive policies, which don’t impact your premiums the way collision coverage or liability insurance might after an accident. Whether you’re filing for a small chip or a full windshield replacement, you’re protected by your auto insurance policy, assuming your deductible options are favorable.

Zero Deductible Policies

If your policy includes zero deductible for comprehensive glass claims, you may not pay anything out of pocket for a repair. For those with a higher deductible, the repair cost or windshield replacement costs may be partially covered. It all comes down to the extent of the damage and the parameters of your specific plan.

If you’re unsure about your comprehensive deductible or need car insurance information, we can help you work through the details with your insurance provider or even an independent insurance agent.

Your Auto Glass is About More Than Looks

Your vehicle windows play a crucial role in your car’s structural integrity and driver’s safety. A cracked windshield or defective side windows can obstruct your view or compromise the efficiency of your windshield wipers, posing serious safety concerns. Delaying repairs can lead to further issues, even resulting in high costs for long-term damage.

By addressing auto glass damage quickly and choosing the right repair shop, you’ll not only protect your insurance products but also preserve the safety features of your car.

How Keffer Auto Glass Can Help

We’re here to make this process simple, stress-free, and effective. Here’s how Keffer Auto Glass can assist with your auto glass insurance rights:

  • Expert Help Navigating the Claim Process: Unsure about how to file a claim or get approval through providers like State Farm? We have you covered.
  • Free Assistance with Your Insurance Company: We work directly with your car insurance companies to streamline the claims process, no matter the type of glass repair you need.
  • Quality Repairs and Replacements: From chipped glass to a new windshield, we use premium materials like OEM glass to keep your vehicle in top shape.
  • Zero Pressure, Full Confidence: Whether it’s a windshield replacement insurance claim or fixing damage from a tree branch, we’re here to advise you, not upsell you.

Our Promise

At Keffer Auto Glass, we prioritize safety, quality, and transparency. Doing so ensures every customer’s unique needs are met with high professional standards.

Empowering Vehicle Owners to Make the Right Decisions

Don’t let misunderstandings or misinformation prevent you from restoring your vehicle windows to their full functionality. Understanding your insurance rights and leveraging your comprehensive coverage empowers you to act confidently. Whether you’re dealing with minor damage to your rear windows or the need for a full windshield replacement, the solution is within reach.

Take Action Today

Call Keffer Auto Glass at 980-304-1930, and we’ll handle your insurance claim from start to finish. Don’t delay—your driver’s vision and safety matter. Reach out now for expert assistance and enjoy peace of mind on the road.

Comprehensive Auto Glass Services at Keffer Auto Glass

At Keffer Auto Glass, we understand that damaged auto glass can impact your vehicle’s safety, security, and functionality. That’s why we offer a full range of professional services tailored to meet your needs, ensuring swift, reliable solutions backed by expertise and care:

  • Windshield Repair
    • Don’t wait for chips or small cracks to worsen. Our quick and efficient mobile service restores your windshield’s integrity and clarity, protecting your vehicle from further damage.
  • Windshield Replacement
    • When repairs aren’t sufficient, we provide high-quality windshield replacements using OEM-equivalent glass. Our services include Advanced Driver Assistance Systems (ADAS) recalibration to ensure your safety features, like lane assist and automatic braking, remain fully functional.
  • Back Glass Replacement
    • Restore your vehicle’s rear visibility and security with our precise back glass replacement service. Choose between our in-shop expertise or the convenience of mobile service—we guarantee a flawless fit every time.
  • Side Window Replacement
    • Broken side windows not only affect visibility but also compromise your vehicle’s security. We expertly replace side windows to protect your car and restore clear vision, taking meticulous care to meet precision standards.
  • Power Window Repair
    • Struggling with stuck or slow power windows? Our technicians diagnose and repair the issue efficiently using high-quality components, ensuring long-lasting results.
  • Safety Systems Recalibration
    • Following a windshield replacement, it’s crucial your ADAS features are recalibrated to maintain functionality. Our expert recalibration service ensures that features like lane assist and automatic emergency braking work seamlessly.
  • Free Mobile Services
    • We bring top-quality service directly to your location—at no extra cost! Whether at home, work, or on the go, our mobile solutions make it easy for you to receive professional care without disruption to your day.
  • Insurance Assistance
    • Navigating insurance claims shouldn’t be stressful. We directly coordinate with your auto insurance provider, handling all the paperwork and minimizing your out-of-pocket expenses.

Experience the Keffer Auto Glass Difference

From minor repairs to complete replacements, our team is dedicated to delivering superior results with convenience, precision, and care. Contact Keffer Auto Glass today to ensure your vehicle is safe, secure, and road-ready.

Convenient Location Alert!

Keffer Auto Glass is conveniently located in the same parking lot as Keffer Chrysler Dodge Jeep RAM in Charlotte, NC. Whether you’re here for auto glass repairs or vehicle servicing, everything you need is just steps away. Visit us today!

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